Ticket Information

Now in its 7th year, New Orleans’ most exciting indoor holiday attraction, returns in December 2019. Packed with indoor family fun, this delightful family tradition features 150,000 square feet of rides, giant ice slides, a real ice skating rink and holiday décor that is sure to jump start any family into the holiday spirit.


Tickets on sale! Tickets are $20 during weekdays and $25 on Saturday/Sunday. Tickets are good for a single admission on the specific day you choose between the dates of  December 20-December 31. Individual ticket purchase is required on those ages 3 and up. Click Here for Hours of Operation


The Ticketmaster Box Office is located at the:
Ernest N. Morial Convention Center New Orleans
900 Convention Center Blvd
Near Hall I
New Orleans, LA  70130


Guests have many options to purchase tickets!

  • Go to Ticketmaster.com starting November 1, 2019
  • Stop by the Ernest N. Morial Convention Center Ticketmaster Box office to purchase your tickets. 
General Admission – Weekday
General Admission – Weekend (Sat-Sun)
All tickets will go on Sale November 1, 2019
Buy Online and save yourself time waiting in line at the Box Office.  General Admission Tickets include access to all rides and activities within the festival.  Height and other restrictions may apply.

Special Offers

Military and First Responder Discount

In honor of their service, members of the U.S. Military and First Responders enjoy $10 admission to NOLA ChristmasFest on Fridays Only. Active & retired U.S. Military, National Guard, Reservists, Fire, Police and Paramedics must present their official, valid ID at the box office to receive the discount. This offer may not be combined with any other discount or promotion and does not extend to dependents or other family members.


Coca-Cola Discount

Receive $5 off General Admission rates when you present an empty 12oz Can or 20 oz Bottle of Coca-Cola product to the Nola ChristmasFest Box Office, located at Hall H.


New Orleans Ticketmaster Box Office Days and Hours:

You can you stop by the Ernest N. Morial Convention Center New Orleans Ticketmaster Box Office during the following dates and times:


Friday, December 20 10:00 AM – 8:00 PM
Saturday, December 21 10:00 AM – 8:00 PM
Sunday, December 22 10:00 AM – 8:00 PM
Monday, December 23 10:00 AM – 8:00 PM
Tuesday, December 24 10:00 AM – 4:00 PM
Wednesday, December 25 1:00 PM – 6:00 PM
Thursday, December 26 10:00 AM – 8:00 PM
Friday, December 27 10:00 AM – 8:00 PM
Saturday, December 28 10:00 AM – 8:00 PM
Sunday, December 29 10:00 AM – 8:00 PM
Monday, December 30 10:00 AM – 8:00 PM
Tuesday, December 31 10:00 AM – 2:00 PM


Box Office Phone number: 504-670-8725