Birthday Parties

The Ultimate Birthday Party Package

Celebrate your special day at NOLA ChristmasFest! Advanced party sales end on December 15, 2019.


Includes: (minimum 15)

  • Unlimited gigantic fun with the ice rink, rides, inflatables and much more in our indoor, climate-controlled play area.
  • Two (2) hour private party area with reserved tables and seating.
  • Friendly, trained Party Host.
  • Set up and clean up, excludes personal items.
  • Paper goods to include plates, napkins, cups and utensils.
  • Character visit to party area.
  • 2 parking passes.
  • Ticket admission in included! A group rate of $15 entrance to NOLA ChristmasFest.


Not included: (minimum 15)



  • Due to large activity area, your group is required to have 1 adult per 10 children.
  • Children are required to have an adult chaperone at all times (must be 18 or over).
  • NO balloons allowed.
  • All guests will be provided with designated wristbands.
  • Parties must select from party food and beverage packages and have made reservations 72 hours in advance.
  • A $225 non-refundable (costs of tickets) is required to hold the reservation. The remaining balance is due no later than 72 hours in advance of scheduled party date. Visa or MasterCard are accepted.


Late Arrival and Cancellations:

  • All parties are allowed a 15 minute grace period. Groups are subject to cancellation after grace period allowance.
  • All deposits are non-refundable.


Reserve Your Party Package


For questions, please contact: (Monday-Friday, 9am – 5pm):
Ernest N. Morial Convention Center New Orleans
Alicia Washington


Frequently Asked Questions:

How do I receive my NOLA ChristmasFest Tickets?

Please check-in at the ticket-booth adjacent to the entrance to NOLA ChristmasFest 15-30 minutes prior to your event start time (Hall H, 900 Convention Center Blvd.) You will be provided with your entry tickets and meet your party host who will escort you to your party’s location. Please let your guests know that they should stop at the ticket booth (at the will call window) to pick-up their entry tickets. We will direct them to the party location and keep track of who has picked up a ticket.


How early can I arrive before my designated event date and time?
It is suggested you arrive 15 – 30 minutes prior to your designated time to check in with your Party Host at the Ticket Booth. We will confirm the details and escort you to the party area.


What happens if I arrive late?

  • All parties are allowed a 15 minute grace period. Groups are subject to cancellation after grace period allowance.
  • Your designated event time will not be extended.
  • All deposits are non-refundable, including previously paid food and beverage orders.


Will I need to stand by the entrance to greet my guests?
No. You can remain at your party location with no worries. Please let your guests know they should stop at the ticket booth at will call to pick-up their entry tickets. They will be provided the tickets and directed to the party location. Your guests are welcome to NOLA ChristmasFest after the party ends but will not have access to the party location after that time.


Can I bring items to decorate the tables and/or area?
Yes, you can bring your own items, however, it is your responsibility to clear the area of the items after your designated time.


Are balloons and candles permitted?


What food can I bring?
The New Orleans Convention Center birthday package includes the cost of food and drinks. No other outside food and beverages are allowed with the exception of a birthday cake or cupcakes, should you choose to bring them.


Will a refrigerator be available for cake storage?


What if we have more than 15 guests?
Anyone over the 15 person total can be added at $15 per person. This does not include food. See food selection for details.


Can we come to see the designated party area before the party date?
Yes, please confirm during payment process with Alicia (your customer service representative.)


Will there be a coat check available to hold packages after designated party time?
Yes, there is a coat check for a small fee.


Additional activities your child might enjoy while at NOLA ChristmasFest:

  • Individual Holiday Cookie, Pre-Purchase for Cookie Decorating – $3.00 each cookie
  • Personal Interaction with the Ice Ambassador – $50 for up to 10 children for 30 minutes on the ice.
  • Face Painting is available. $5 – $10 per child



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